Distance Selling Agreement

DISTANCE SALES AGREEMENT

1. PARTIES

This Agreement has been executed between the following parties under the terms and conditions specified below.

A. ‘BUYER’
(hereinafter referred to as the “BUYER”)

NAME-SURNAME: {ad_soyad}
ADDRESS: {teslimat_adresi}

B. ‘SELLER’
(hereinafter referred to as the “SELLER”)

NAME-SURNAME: To be filled by the seller.
ADDRESS: To be filled by the seller.

By accepting this Agreement, the BUYER acknowledges and undertakes that if the order subject to the agreement is approved, the BUYER will be obliged to pay the order price and any additional costs such as shipping fees and taxes, and confirms that they have been informed accordingly.


2. DEFINITIONS

For the purposes of implementation and interpretation of this Agreement, the following terms shall have the meanings specified below:

MINISTER: Minister of Customs and Trade
MINISTRY: Ministry of Customs and Trade
LAW: Law No. 6502 on the Protection of Consumers
REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014 / 29188)
SERVICE: Any consumer transaction other than the supply of goods, performed or undertaken in return for a fee or benefit
SELLER: The company that offers goods to consumers within the scope of its commercial or professional activities or acts on behalf of the company offering goods
BUYER: A natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes
SITE: The website belonging to the SELLER
ORDERING PARTY: A natural or legal person requesting a product or service through the SELLER's website
PARTIES: The SELLER and the BUYER
AGREEMENT: This agreement concluded between the SELLER and the BUYER
GOODS: Movable goods subject to shopping and intangible goods such as software, audio, video, and similar products prepared for use in electronic environments


3. SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the product whose characteristics and sales price are specified below, ordered electronically by the BUYER through the SELLER's website.

The prices listed and announced on the website are sales prices. Announced prices and commitments remain valid until updated and changed. Prices announced for a specific period remain valid until the end of that specified period.


4. SELLER INFORMATION

Company Name: CADDELUXE MOBİLYA TİCARET VE SANAYİ LİMİTED ŞİRKETİ
Address: Caddeluxe Mobilya Cumhuriyet, 677. Sk. No:2 ESKİ SANAYİ Muratpaşa / Antalya
Phone: 0242 345 6677
Email: [email protected]


5. BUYER INFORMATION

Recipient: {ad_soyad}
Delivery Address: {teslimat_adresi}
Phone: {telefon_numarası}
Email/Username: {eposta}


6. ORDERING PARTY INFORMATION

Name/Surname/Title: {ad_soyad}
Address: {teslimat_adresi}
Phone: {telefon_numarası}
Email/Username: {eposta}


7. INFORMATION ABOUT THE PRODUCT(S) SUBJECT TO THE AGREEMENT

7.1. The basic characteristics of the goods/services (type, quantity, brand/model, color, quantity) are published on the SELLER's website. If a campaign is organized by the SELLER, the main characteristics of the relevant product can be reviewed during the campaign period. The campaign is valid until the specified date.

7.2. The prices listed and announced on the website are sales prices. Announced prices remain valid until updated or changed. Time-limited prices remain valid until the end of the specified period.

7.3. The total sales price of the goods or services subject to the agreement, including all taxes, is shown below.

Product Description
Quantity
Unit Price
Subtotal (Including VAT)

Shipping Fee

Total:

Delivery Address: {teslimat_adresi}
Billing Address: {fatura_adresi}
Order Date: {sipariş_tarihi}

7.4. The shipping cost for the delivery of the product shall be paid by the BUYER.


8. INVOICE INFORMATION

Name/Surname/Title: {ad_soyad}
Address: {teslimat_adresi}
Phone: {telefon_numarası}
Email/Username: {eposta}
Invoice Delivery Address: {fatura_adresi}


9. GENERAL PROVISIONS

9.1. The BUYER acknowledges, declares, and undertakes that they have read and are informed about the basic characteristics of the product subject to the agreement, the sales price, payment method, and delivery details on the SELLER's website and confirms this electronically.

9.2. Each product subject to the agreement shall be delivered to the BUYER or the person/organization at the address specified by the BUYER within the period specified in the preliminary information section on the website, depending on the distance to the BUYER’s residence, provided that it does not exceed the legal period of 30 days.

9.3. The SELLER undertakes to deliver the product subject to the agreement completely, in accordance with the qualifications specified in the order, together with warranty documents and user manuals if applicable, free from defects and in compliance with legal requirements.

9.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining their explicit approval before the performance obligation arising from the agreement expires.

9.5. If it becomes impossible to fulfill the product or service subject to the order, the SELLER undertakes to notify the BUYER in writing within 3 days from the date the situation is learned and to refund the total price within 14 days.

9.6. The BUYER agrees that they will confirm this Agreement electronically for the delivery of the product and that if the product price is not paid or is canceled in bank records, the SELLER's obligation to deliver the product will end.

9.7. If the payment for the product is not paid to the SELLER by the bank due to unauthorized use of the BUYER’s credit card after delivery, the BUYER undertakes to return the product to the SELLER within 3 days with shipping costs covered by the SELLER.

9.8. In cases of force majeure beyond the control of the parties, such as unforeseen events preventing the fulfillment of obligations, the SELLER shall notify the BUYER. The BUYER may request cancellation of the order, replacement with an equivalent product, or postponement of delivery.

9.9. The SELLER has the right to contact the BUYER via mail, email, SMS, phone, or other communication channels using the contact information provided by the BUYER for communication, marketing, notifications, and other purposes.

9.10. The BUYER shall inspect the goods before accepting delivery and shall not accept damaged goods such as crushed, broken, or torn packaging.

9.11. If the credit card holder is not the same as the BUYER or a security risk is detected regarding the credit card used in the order, the SELLER may request identity and contact information of the credit card holder.

9.12. The BUYER declares that the personal information provided while registering on the website is accurate and undertakes to compensate the SELLER for any damages arising from inaccurate information.

9.13. The BUYER agrees to comply with legal regulations while using the website and not to violate them.

9.14. The BUYER may not use the website in a way that disrupts public order, violates general morality, or infringes the rights of others.

9.15. Links may be provided on the website to other websites not under the control of the SELLER.

9.16. Members violating any of the provisions in this agreement are personally responsible for legal and criminal consequences.


10. RIGHT OF WITHDRAWAL

10.1. The BUYER has the right to withdraw from the contract within 14 (fourteen) days from the delivery date without giving any reason and without incurring any legal or criminal liability.

10.2. To exercise the right of withdrawal, the BUYER must notify the SELLER in writing via registered mail, fax, or email within 14 days.

Returned products must be delivered complete with box, packaging, and accessories.

The SELLER is obliged to refund the total price within 10 days after receiving the withdrawal notification and to receive the goods within 20 days.


11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

Products prepared in line with the BUYER’s request or personal needs, underwear bottoms, cosmetics, single-use products, perishable goods, and products unsuitable for return due to hygiene reasons if opened after delivery cannot be returned.

Digital content, software, audio/video recordings, and similar products whose packaging has been opened cannot be returned according to the Regulation.


12. DEFAULT AND LEGAL CONSEQUENCES

If the BUYER defaults on payments made via credit card, the BUYER agrees to pay interest according to the credit card agreement with the bank and will be responsible to the bank.


13. COMPETENT COURT

In disputes arising from this agreement, complaints and objections shall be made to the Consumer Arbitration Committees or Consumer Courts in accordance with the monetary limits specified in the Law on the Protection of Consumers.


14. EFFECTIVENESS

When the BUYER completes the payment for the order placed through the website, the BUYER is deemed to have accepted all terms of this agreement.

The SELLER is responsible for ensuring that the BUYER confirms having read and accepted this agreement electronically before completing the order.


SELLER:
CADDELUXE MOBİLYA TİCARET VE SANAYİ LİMİTED ŞİRKETİ

BUYER:
{ad_soyad}

DATE:
{sipariş_tarihi}

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