GDPR Policy

General information about the Law on Personal Data Protection

The Law on Personal Data Protection No. 6698 (hereinafter referred to as KVKK) was adopted on March 24, 2016, and published in the Official Gazette numbered 29677 on April 7, 2016. Some parts of the KVKK came into force on its publication date and some parts on October 7, 2016.

Notification as a data controller

In accordance with the KVKK No. 6698 and as a Data Controller, your personal data will be recorded, stored, updated, disclosed/transferred to third parties where permitted by legislation, classified, and processed in manners specified in the KVKK as outlined on this page.

How your personal data can be processed

In accordance with the KVKK No. 6698, the personal data you share with our Company can be obtained, recorded, stored, modified, reorganized, partially or wholly, automatically or non-automatically with the condition of being part of any data recording system, in short, processed subject to all kinds of operations performed on data. All kinds of operations performed on data are considered as "processing of personal data" under KVKK.

Purposes and legal reasons for processing your personal data

The personal data you share,
to meet the requirements of the services provided to our customers, to perform according to the requirements of the contract and technology, to improve our offered products and services;

to record identity, address, and other necessary information for detecting details of the transaction owner within the scope of the Law on Regulation of Electronic Commerce No. 6563, the Law on Consumer Protection No. 6502, the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce published in the Official Gazette numbered 29457 on 26.08.2015, the Regulation on Distance Contracts published in the Official Gazette numbered 29188 on 27.11.2014, and other related legislation;

to organize all records and documents to be the basis for processing in electronic or paper environment concerning mandatory payment systems in Banking and Electronic Payment; to comply with information storage, reporting, informing obligations under the legislation and foreseen by other authorities;

to provide information to public authorities, courts, and related public officials upon request in matters related to public security and legal disputes;
will be processed in compliance with KVKK No. 6698 and related secondary regulations. Information about third parties or organizations to which your personal data may be transferred The persons/organizations to whom your personal data shared with our Company may be transferred, for the purposes stated above, include primarily Agesoft Software Industry and Trading Inc., which provides the e-commerce infrastructure of our Company, suppliers, cargo companies related to provided services, persons or organizations for carrying out our activities, organizations with which we collaborate, program partner organizations, domestic/foreign organizations and other third parties.

The method of collecting your personal data

Your personal data,
through forms on our company's website and mobile applications, with information such as name, surname, national ID number, address, phone, business or private email address; preferences made on pages entered using a username and password, IP records of transactions performed, cookie data collected by the browser, browsing time and detail data, location data;

through verbal, written or electronic communication via our sales and marketing department employees, branches, suppliers, other sales channels, forms on paper, business cards, digital marketing and call center channels;

through business card, resume (CV), offer submissions or other means for purposes such as establishing a business relationship with our company, applying for a job, making an offer, received physical or virtual, face-to-face or remotely, verbally or in writing or electronically;

Additionally, data obtained indirectly from different channels, from micro-websites (used for blogs, contests, surveys, games, campaigns and similar purposes) and social media, newsletter viewing or clicking activities, data offered by publicly available databases, profiles and data shared on social media platforms can be processed and collected.

Your personal data obtained before the KVKK came into force

Your personal data that was obtained legally before the implementation date of the KVKK, which is April 7, 2016, through membership, electronic communication permission, product/service purchase, and other means, will also be processed and stored in accordance with the terms and conditions regulated in this document.

Transfer of your personal data abroad

Your personal data processed in Turkey or collected via any of the methods mentioned above to be processed and stored outside Turkey may be transferred to service intermediaries abroad (to countries accredited by the Personal Data Protection Board and where adequate protection for personal data is ensured), provided that it remains within the scope of KVKK and in accordance with contractual purposes.

Storage and protection of personal data

Your personal data will be stored confidentially in the data base and systems present at our Company in accordance with Article 12 of the KVKK; it will not be shared with third parties under any conditions except for legal obligations and regulations specified in this document. Our company is obliged to take software measures such as access management and physical security measures to prevent unlawful processing of your personal data and unauthorized access, as per Article 12 of the KVKK. If it is learned that personal data is obtained by others through unlawful means, the situation will be reported immediately to the Personal Data Protection Board in accordance with the legal provision and in writing.

Keeping personal data up-to-date and accurate

According to Article 4 of the KVKK, our Company has an obligation to keep your personal data accurate and up-to-date. In this regard, for our Company to fulfill its obligations arising from the current legislation, our Customers are required to share their accurate and up-to-date data or update them through the web site/mobile application.

Rights of the personal data owner pursuant to KVKK No. 6698

As of October 7, 2016, Article 11 of the KVKK No. 6698 came into force and the rights of the Personal Data Owner post this date are as follows: The Personal Data Owner, by applying to our Company (data controller), has the right to learn whether personal data is being processed,

request information if their personal data has been processed,

learn the purpose of processing personal data and whether they are used for their intended purpose,

know the third parties to whom personal data is transferred at home or abroad,

request correction if personal data is incomplete or inaccurately processed,

request deletion or destruction of personal data within the criteria stipulated by Article 7 of the KVKK,

request notification of these operations to third parties to whom personal data has been transferred if personal data is corrected, deleted, or destroyed,

object to any consequence arising against the person through the exclusive analysis of processed data by automated systems,

request compensation if personal data is processed unlawfully and results in damage,
are the rights.
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